Many websites don’t take full advantage of what form automation can do. Form automation can kick-start the complete process for your organisations and should be paramount in your customer service processes.
Problems can arise when little to no attention is given with the contact or enquiry form. This can be a problem as the company will rely on other resources such as telephone operators, email and in-person enquiries.
We understand that every business is unique. However every business can benefit from form automation, even for the most “off-line” businesses such as trades, as a notification to a tradie of the job type, job time, date and equipment can prepare both client and tradesperson.
Need form automation advice?
Customized customer service
In the age of machines, artificial intelligence automation sets a precedence that customer service will be paramount.
Whether we like it or not, customer demand customized customer service. Automating a form process can deliver the following swiftly:
- Customer send expectations
- Team fulfill expectations
- Customer is happy and recommends
- OR is unhappy and posts dissatisfied message
When a customer fills in a form on a website, the customer does expect a customized response.
Prepare your staff
Imagine knowing what the client is thinking and wants to continually send you business, form automation does that!
When customer expectations are met, repeat business happens naturally.
Ready to launch?
Choose from standard website or e-Commerce
Choose from flexible monthly payments or economical upfront options.