Your website goes through various stages which can found on our processes link on the footer. Here is a basic guideline on the speed which we operate, assuming you have content ready to do:

• Brochure websites – 2 to 4 weeks
• Ecommerce websites – 4 to 6 weeks
• One page websites – 1 week

Of course the speed is directly proportioned to your concise feedback and rounds of changes. If we deal with 3rd parties you can expect a slow down as the communication barriers are increased through extra party involvement.

Any website briefs, notes and other items which will help our project managers, designers and developers help would be useful.

It will be necessary to have logins to your domain name. If you cant remember the logins or domain details we will figure a solution for you.

We build all our websites from our Australian, Melbourne, Swanston Street office. Pop in and say hello. We have experiemented with offshore partners, and it just didn’t suit our Australian clients for just some of the following reasons:

1. Communication barriers (time-zones, cultural, definitions of the same word English language)
2. Intellectual Property remains in Australia
3. Quality control can be lost
4. Quality & speed, we feel that nothing screams service like a good old fashioned meeting with your development team

As a tech company we have tried many different development options and the best one we have found are meetings with clients with our development team in Australia.

The biggest reason we do things in Australia is communication, simple.

Over 60% of our clients are Australia wide while we are in Melbourne. With the remaining 40% Melbourne clients we find a smaller percentage actually meet us in person.

The tools of the trade are common tools you may be familair with:

• Screen sharing software such as GoTo Meeting or Skype (free) are great to discuss creative designs and programming flaws
• Phone is the first point of contact
• Emails with detailed screenshots are important

As mentioned previously your feedback is taken seriously from our end. There could have been a miscommuincation mishap along the way. Don’t worry, we can fix anything so here is what we do:

• Contact your project manager and email your concerns
• We identify the error and send to the right department to find out what happened
• If it’s our fault and under our 14 day warranty we will fix bugs at no cost to you
• If its non-technical and is design/creative related we will recommence the creative cycle which you will need to pay before we start again

The process is handled by one of our brands called AnythingNet:

The three kinds of hosting are:

1. Domain name hosting, , such as when you buy a .com.au, .com you will usually pay $10 or $20 for a domain name
2. Email hosting, such as Gmail, Yahoo, office365 or other dedicated email servers. You would usually obtain a free account such as gmail with ads, or a paid service
3. Web hosting, is when your files are stored on a server machine. A web server is a machine that is online 24/7

We can assist in all the above in different capacities:

1. Domain name servers, we can help you manage the DNS pointing, this is telling the traffic where to go
2. Email hosting, we can assist by pointing and integrating your email with other servers such as youremail@yourdomainname.com.au USING Gmail servers.
3. We are dedicated developers, consultants that would need to host your files in order for us to assist

The prices start from $15 per month, for unsupported, straight web hosting services. Our hosting, backup and consulting support start from $20 per week.

To find out more fill in a simple form below to receive full details.

Our servers are located in Australia and the United States.

Australian servers are on the Australian Eastern seaboard Melbourne, Canberra and Brisbane. Whilst the American servers are located in Texas.

The email hosting we provide is webmail. Webmail is a basic, no-frills emailing service that you can access through yourdomainname.com.au/webmail. You can integrate this with your devices and any other email client.

We can help you integrate your webmail email and your Gmail, yahoo or any most email services. We would need to charge a small once off service fee of $45 per email.

If you need us to assist with integration into your handsets, you would need to discuss this with your dedicated consultant. Your dedicated consultant will understand the following:

• Handsets, types, operating systems
• Email service, Gmail, yahoo, enterprise services, other
• SSL, secured data

Any other areas of interest